Skip to content
Hotel feature

Client file for home care and care homes

Personal data is handled with GDPR and county privacy laws in mind, so access, retention and deletion requests are defined early. Contacts, relatives, representative and alert notes sit in one client file. Access is limited by permission and every opening is logged.

  • English and the community languages your customers speak
  • NOK, MVA and local levies
  • Data protection under GDPR

Seeing the client as a whole

The client’s identity, contact, insurer and relatives’ details are held together; care plan, visit reports and documents open from the same file. Sensitive notes are visible only to authorised staff.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

Norwegian specifics

Health data is personal data requiring special protection; access and retention rules are strictly set by the organisation.

Frequently asked questions

Who can see the client file?

Only people authorised by role; every access is logged.