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Italian specific

Order and invoice data safe, system running, matched to your region, built for Italian businesses

Invoices follow Italian rules: 22% VAT shown separately, e-invoices through SDI with a recipient code or PEC, payment by SEPA transfer, card, Satispay or PayPal. Invoices follow Italian practice: VAT shown separately, e-invoices with a payment reference, and payment by transfer, Satispay or card. When trade software stops, orders and invoices stop; data loss is even more expensive. The system takes regular backups, tests that a backup can really be restored, monitors the server and, if wanted, hosts in Italy.

  • Italian, English
  • e-invoices and EUR
  • Roles and audit log

Backup and restore

Database and documents are backed up daily; backups are kept in several copies and at a different location. Restores are tried at regular intervals and, in case of failure, the targeted data-loss window is stated in writing in the contract.

Downtime periods and service levels are set in writing in the contract; no guarantee is given beforehand.

Hosting and monitoring

Server and application are monitored continuously; the team is informed of outages or slowdowns. Updates are made in a planned maintenance window and the hosting location (Italy or another region) is stated in the contract.

Hosting fees are shown as a separate item in the quote.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Italian-specific points

In Italy many trading firms want their data kept in the country and the system being up depends on the shipping calendar. The system offers an Italian hosting option, backups and monitoring; service levels and responsibilities are set in writing in the contract.

Frequently asked questions

Where are backups kept?

In several copies and at a different location; the place is stated in writing in the contract.

Can it run on our own server?

Yes, after a suitability check the option of installing on your own server is assessed.