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Member and visitor journey

Membership: step by step from sign-up to first session, matched to your region, built for Italian businesses

Invoices follow Italian rules: 22% VAT shown separately, e-invoices through SDI with a recipient code or PEC, payment by SEPA transfer, card, Satispay or PayPal. Invoices follow Italian practice: VAT shown separately, e-invoices with a payment reference, and payment by transfer, Satispay or card. A new member fills in the sign-up form; everything else happens in the system: approval, first invoice, team placement and a welcome message. The board does not write messages one by one or chase files.

  • Italian, English
  • e-invoices and EUR
  • Roles and audit log

Application and approval

The applicant fills in the form, adds parent details for children and optional documents. Management approves the application or puts it on a waiting list; the applicant is informed by e-mail.

Admission conditions are set by the club.

Invoice and start

After approval the first fee invoice goes out with the e-invoices. The member is placed in the right team, and the welcome e-mail contains training times and a contact person.

A membership card or kit order can be added separately.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Italian-specific points

Families speaking different languages is common in Italy; the sign-up form and welcome e-mail are prepared in DE, FR, IT or EN. Fees are collected in EUR with the e-invoices.

Frequently asked questions

How does the waiting list work?

When a place opens, the next applicant is informed by e-mail and can confirm.

Is the first fee calculated pro rata?

Yes; calculated by the remaining month or season according to the club rule.