Short question
A few taps.
Service journey
Feedback: keep problems at the table, let good reviews out across Italy
Prices are in EUR plus VAT, the scope is fixed before the project starts and there are no surprises on the invoice. Prices are quoted in EUR, and the scope is fixed before work starts, so the invoice holds no surprises. This page walks through feedback after the meal: a short question, a private message on dissatisfaction, a gentle nudge for happy guests.
- Italian, English
- EUR, VAT and allergen information
- Data protection under the GDPR
From the guest’s side
Two or three taps are enough. The guest is not bored and you still get clear data.
The question appears in the guest’s language.
On your side
A low score reaches you at once so the issue is solved quickly. Score trends feed into the report.
Your benefits
How we work
- 1
Clarify the need
By e-mail we discuss your menu, floor plan, stations and existing hardware, and set the scope in writing.
- 2
Build and connect
We build the solution around your service and connect it to till, printers, e-mail and payment.
- 3
Test and launch
We test every flow with real service, train your team and go live only when it is right.
Italian specifics
Feedback is by e-mail and with consent; data is handled under GDPR principles.
Frequently asked questions
Are negative reviews blocked?
No; the aim is solving the issue early.
Is the survey long?
No, a few taps.
Can results show by waiter?
Depending on rights.
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