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Booking journey

New client for insurance and financial advisors across Italy

Before starting we define goals, users and priorities together, so every feature has a reason and the budget stays under control. Teams in Turin, Genoa, Verona and Brescia get the same fixed-scope approach and one contact who replies within a working day. A new client enquiry arrives, the first meeting is planned and the client card opens. Each source (referral, web, phone) stays on record.

  • Italian and English
  • EUR, VAT and tourist tax
  • Data protection under GDPR

From enquiry to first meeting

When an enquiry arrives, source and interest are recorded and a suitable slot offered for the first meeting. Documents to request before the meeting are listed; contact and data-processing consent is recorded from the start.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

Italian specifics

Client information duties and record rules depend on the firm’s licence and regulation.

Frequently asked questions

Does a web form land directly on a card?

Yes; the form data creates the new client card and the advisor is notified.