Claim record
At every step.
Hotel feature
Claims tracking for insurance and financial advisors, built for Italian SMEs, tailored to Italian SMEs
If you work with public bodies, we can integrate SPID, CIE and PagoPA where required. Businesses in Milan, Padua and Rome usually want this running before the next VAT return, so the scope follows how your team really works. The client’s claim report is recorded, passed to the insurer and followed step by step. Documents are added and the client is kept informed of the status.
- Italian and English
- EUR, VAT and tourist tax
- Data protection under GDPR
The client is not left alone in a claim
The claim report is linked to the policy; required documents are listed and requested from the client. Replies from the insurer are logged, reminders open for pending steps and the file is updated when the outcome is closed.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Italian specifics
The assessment and decision on a claim belong to the insurer; the system provides tracking and a communication record.
Frequently asked questions
Is the claim sent directly to the insurer?
It depends on the channel the insurer offers; otherwise a ready document is sent by email.
Related topics
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Policy management for insurance and financial advisors in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
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Document management for insurance and financial advisors in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
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Client portal for insurance and financial advisors, built for Italian SMEs in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
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