Warranty period
Fewer errors.
Hotel feature
Warranty and complaints for trades businesses across Italy
Before starting we define goals, users and priorities together, so every feature has a reason and the budget stays under control. Teams in Turin, Genoa, Verona and Brescia get the same fixed-scope approach and one contact who replies within a working day. Warranty periods, complaints and rectification work are recorded against each job. Photos and reports are ready as evidence, return visits are planned and their cost is visible.
- Italian and English
- EUR, VAT and tourist tax
- Data protection under GDPR
Complaints recorded and followed up
When a complaint arrives, the related job’s report, photos and warranty date open on one screen. The rectification visit is planned and what was done and who is responsible is noted, so the same issue does not come back.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Italian specifics
Warranty and defect-notice periods depend on the contract and the law; the business records the deadlines and the system reminds.
Frequently asked questions
Are warranty jobs invoiced separately?
Jobs under warranty are recorded without invoice but their cost reflects in the job’s margin.
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