Person and contacts
Ready on site.
Hotel feature
Client file for home care and care homes across Italy
Personal data is handled under the GDPR and the Italian Garante guidance, so access, retention and deletion periods are set from day one. Personal data is handled under the revised Federal Act on Data Protection (GDPR), so access, retention and deletion are defined early. Contacts, relatives, representative and alert notes sit in one client file. Access is limited by permission and every opening is logged.
- Italian and English
- EUR, VAT and tourist tax
- Data protection under GDPR
Seeing the client as a whole
The client’s identity, contact, insurer and relatives’ details are held together; care plan, visit reports and documents open from the same file. Sensitive notes are visible only to authorised staff.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Italian specifics
Health data is personal data requiring special protection; access and retention rules are strictly set by the organisation.
Frequently asked questions
Who can see the client file?
Only people authorised by role; every access is logged.
Related topics
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Care plan for home care and care homes, built for Italian SMEs in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
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Family portal for home care and care homes, built for Italian SMEs in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
Learn moreData protection (GDPR)
Data protection (GDPR) for home care and care homes in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
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