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Service journey

Feedback: keep problems at the table, let good reviews out across Iraq

Iraq Vision 2035 pushes services online, so customers expect the kind of digital flows they know from the Sahel government app. This page walks through feedback after the meal: a short question, a private message on dissatisfaction, a gentle nudge for happy guests.

  • English and community languages
  • USD, tax and allergen information
  • Data protection under the CMC

From the guest’s side

Two or three taps are enough. The guest is not bored and you still get clear data.

The question appears in the guest’s language.

On your side

A low score reaches you at once so the issue is solved quickly. Score trends feed into the report.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your menu, floor plan, stations and existing hardware, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your service and connect it to till, printers, e-mail and payment.

  3. 3

    Test and launch

    We test every flow with real service, train your team and go live only when it is right.

Iraqi specifics

Feedback is by e-mail and with consent; data is handled under CMC principles.

Frequently asked questions

Are negative reviews blocked?

No; the aim is solving the issue early.

Is the survey long?

No, a few taps.

Can results show by waiter?

Depending on rights.