Round
Ordered stops.
Company type
Courier: many deliveries, clear proof
Teams in Turku, Jyväskylä, Lucerne and St. Gallen get the same fixed-scope approach and one contact who replies within a working day. In courier and last-mile work there are hundreds of small deliveries a day. The system keeps stop order, driver app, proof of delivery and the delivery notice to the customer together; undelivered items are listed separately.
- English and other languages
- payment link and EUR
- Roles and audit log
Daily round
At the start of the day, parcels are assigned to stops and drivers; the driver app shows an ordered list. The driver confirms the delivery and can add a signature or photo; the new status reaches the office at once.
The scope of route optimization is assessed separately.
Notices and returns
An e-mail notice to the customer before and after delivery is prepared. For a recipient not at home, a second attempt or a pickup point is recorded; return parcels are tracked in a separate flow.
If SMS sending is to be used, it is assessed separately.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Finland-specific points
Finnish addresses can appear in Finnish, English and Turkish, with narrow streets in cities and long distances in mountain areas. The system holds address and notice language per customer; delivery times can be defined by state.
Frequently asked questions
Can a photo be taken at delivery?
Yes; signature and photo are added in the driver app and the record is linked to the shipment.
Does the customer get a notice?
An e-mail notice is prepared; SMS is assessed separately.
Related topics
Driver app
The driver manages everything from the phone in Finland: fixed EUR quote, VAT (ALV) shown clearly, GDPR aware.
Learn moreDelivery note and proof of delivery
Delivery note and proof of delivery prepared automatically in Finland: fixed EUR quote, VAT (ALV) shown clearly, GDPR aware.
Learn moreShipment tracking
Where the shipment is and when it arrives in Finland: fixed EUR quote, VAT (ALV) shown clearly, GDPR aware.
Learn more