Skip to content
Finnish specific

Payments for Finnish hotels: Klarna, card and invoice

Invoices follow Finnish practice: VAT (ALV) shown separately, payment link with a payment reference, and payment by transfer, Klarna or card. Guests pay the way they are used to. Deposit, payment link and posting to the guest account all run in one system. Card, Klarna or invoice, depending on your payment provider: the hotel POS system in our hotel software for Finland covers the payment routes guests expect.

  • English and other languages
  • EUR, VAT (ALV) and tourist tax
  • Data protection under revFADP

The payment methods Finnish guests expect

In Finland Klarna is the first choice for mobile payment for many people, alongside credit and debit cards. If you only offer foreign payment methods you lose bookings. Companies and groups also often want to pay by invoice.

A direct booking is only truly beneficial if the guest can complete it smoothly. The right payment method reduces drop-offs and queries.

How payments run in the system

At booking the guest can pay a deposit or the full amount. For bookings by phone or e-mail you send a payment link. Every payment is matched to the booking and appears on the guest account.

Payments go through recognised payment providers. Card data is not stored in your hotel system. We discuss which providers and fees come into question before setup.

Your benefits

Payment link

Guests also pay phone bookings conveniently online.

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

Card data security

Card data is processed by the payment provider and not stored in your system. You agree terms directly with the provider.

Frequently asked questions

Can I offer Klarna?

Yes, provided your payment provider supports Klarna. We discuss the options with you before setup.

Who pays the fees?

Fees are set by the payment provider and agreed directly with you. We make no blanket promises about them.

Can the guest pay by invoice?

Payment by invoice can be set up for companies and groups. You decide whether it is offered in the booking process.