Fewer questions
Key information arrives without asking.
Booking journey
Confirmation and reminder that guests actually read
Personal data is handled under the revised Federal Act on Data Protection (GDPR), so access, retention and deletion are defined early. After booking, guests receive a clear confirmation e-mail, and shortly before arrival a friendly reminder with the key details. Your hotel booking system sends both automatically, in the guest's language.
- English and other languages
- EUR, VAT (ALV) and tourist tax
- Data protection under revFADP
Certainty right after booking
The confirmation contains dates, room, price and your conditions. Guests know their booking is in, and you answer fewer questions by phone and e-mail.
Texts are written in Finnish, English and Turkish, with your tone and your logo.
A reminder that prepares the arrival
Shortly before the stay guests receive directions, check-in information and a link for online check-in. Arrivals become smoother, and the front desk has more time for the personal welcome.
Your benefits
Smoother arrivals
Check-in details are known before arrival.
Your brand
E-mails use your wording and logo.
Hands-free
Sent automatically, no manual work.
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Communication by e-mail
Guest communication runs by e-mail, in line with GDPR (revFADP). You decide which messages are sent and when.
Frequently asked questions
In which language are the e-mails sent?
In the language the guest used for the booking: German, French, Italian or English.
Can I change the texts?
Yes. Wording, logo and details can be adapted to your hotel.
When is the reminder sent?
You choose the time, for example a few days before arrival.
Related topics
Online check-in
Online check-in and digital forms for Finnish hotels: guests fill in their details before arrival and reception saves time. Data protection under revFADP. Fixed EUR pricing.
Learn moreGuest app
Hotel web app for guests: digital guest directory, services, requests and messages on the smartphone, no app store. Quote by e-mail. Fixed EUR pricing, payment link and Klarna.
Learn moreData protection (revFADP)
Handle guest data securely: revDSG, right of access, deletion and data storage in Finland for hotels. Information, not legal advice. payment link and Klarna, revised GDPR aware.
Learn more