Resident requests
Clear and fast.
Property type
Caretaking and building upkeep for cleaning and facility services
Teams in Turku, Jyväskylä, Lucerne and St. Gallen get the same fixed-scope approach and one contact who replies within a working day. Caretaking and building-upkeep companies manage small repairs, grounds upkeep and emergency callouts alongside cleaning. Resident requests are gathered in one record.
- English and other languages
- EUR, VAT (ALV) and tourist tax
- Data protection under revFADP
One point of contact for the building
Residents or management open a request; it is automatically assigned to the relevant caretaker and its status tracked. Routine inspection rounds, small jobs and grounds work come together in the calendar and every job done stays on the site card.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Finnish specifics
Caretaker duties, limits of responsibility and emergency rules depend on the contract and tenancy rules.
Frequently asked questions
Is there a resident portal?
Optional; a resident opens a request and sees its status.
Related topics
Site management
Site management for cleaning and facility services in Finland: fixed EUR quote, VAT (ALV) shown clearly, GDPR aware.
Learn moreCrew planning
Crew planning for cleaning and facility services in Finland: fixed EUR quote, VAT (ALV) shown clearly, GDPR aware.
Learn moreComplaint handling
Complaint handling for cleaning and facility services in Finland: fixed EUR quote, VAT (ALV) shown clearly, GDPR aware.
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