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Member and visitor journey

Booking: from free slot to the game

A member or guest sees the free slot in the calendar, selects the court, pays and receives a confirmation e-mail. A reminder arrives before the game and it can be cancelled within the rule; facility management sees occupancy in real time.

  • English and community languages
  • Stripe and EUR
  • Roles and audit log

Choice and payment

The user picks date, time and court; the system applies member or guest prices. Payment is online or on account, and the confirmation e-mail comes with a calendar entry.

Payment method options are assessed separately.

Game and cancellation

A reminder e-mail goes out before the game. The cancellation rule can be free within a period and chargeable afterwards; the freed slot becomes bookable again at once.

Door lock and light control are assessed separately.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Spanish-specific points

In Spain court and hall booking mostly depends on member and guest prices and the season; the system manages indoor and outdoor seasons separately. The calendar is shown in DE, FR, IT or EN, with prices in EUR.

Frequently asked questions

Can a guest book without creating an account?

Yes; an e-mail address is enough, with guest price and payment condition.

What happens to bookings cancelled due to weather?

According to the club’s rule, the fee is refunded or the slot reassigned.