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Practice feature

Patient portal: appointments, documents and forms in one secure place

A patient portal lets patients see their appointments, fill in forms before a visit and reach their documents. It takes phone and paper work off your team.

  • English and community languages
  • Patient data and GDPR in mind
  • Roles and access log

A bridge between patient and practice

Patients complete registration forms or a history at home before the visit, so staff do not retype them. Documents go into the patient record.

The portal is prepared in English and the community languages your customers speak; the patient picks a language.

Security

Login is protected by strong authentication, and patients see only their own data. Every access is logged.

Scope is set with you: appointments only, or documents and messages as well, is your decision.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Spanish specifics

Data in a patient portal is particularly sensitive personal data under the GDPR. Hosting location, retention and access rules are set with you in writing.

Frequently asked questions

Does every practice need one?

No. Scope follows your size; we can start with appointments alone.

What if a patient forgets the password?

A secure reset flow is set up.

Do we need an electronic patient record?

The portal works best with one; separate use can be clarified.