Individual support plan
In one record.
Property type
Assisted living: for home care and care homes
In assisted-living housing, individual support, helper services and emergency calls come together. Independence and security are balanced.
- English and the community languages your customers speak
- EUR, IVA and local levies
- Data protection under GDPR
Independent living, support at hand
Support hours and services each resident needs are defined separately; visits and calls are on record. The on-call carer sees the client’s details at once on an emergency call and relatives receive regular summaries.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Spanish specifics
The split between tenancy and care contracts and related rules depend on contract and region; the organisation defines them.
Frequently asked questions
Are helper services billed separately?
Yes; rent, care and helper services can be billed as separate items.
Related topics
Emergency and on-call
An emergency call is routed to the on-call carer; the client’s details and emergency contacts open at once.
Learn moreRound planning
Visits are distributed to rounds by place, duration and staff skills.
Learn moreFamily portal
Relatives see in the portal what the organisation opens: visit calendar, general status summary and messages.
Learn more