Owner details
Ready on site.
Hotel feature
Owner record for veterinary practices
Teams in Edmonton, Ottawa, Waterloo, Halifax and Winnipeg get the same fixed-scope approach and one contact who replies within a business day, across time zones. Owner contact, preferences and all animals are kept on one card. Invoices and appointments open from here.
- English and the community languages your customers speak
- CAD, GST/HST and local levies
- Data protection under PIPEDA
Knowing the owner
Several animals of one owner link on the same card; communication language and email or SMS preference are recorded. Open invoices and past payments are visible and a family member can be added as a second contact.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Canadian specifics
Owner data is processed with Canadian data protection rules in mind; access is role-based and separate consent is kept for marketing messages.
Frequently asked questions
How is an animal’s transfer to a new owner handled?
The animal card is linked to the new owner and the previous owner stays in the history.
Related topics
Patient record
Patient record for veterinary practices in the U.S.: fixed CAD quote, GST/HST by province, PIPEDA-aware.
Learn moreOnline appointments
Online appointments for veterinary practices in the U.S.: fixed CAD quote, GST/HST by province, PIPEDA-aware.
Learn moreOwner communication
Owner communication for veterinary practices in the U.S.: fixed CAD quote, GST/HST by province, PIPEDA-aware.
Learn more