Cloud
Or own server.
Teams in Edmonton, Ottawa, Waterloo, Halifax and Winnipeg get the same fixed-scope approach and one contact who replies within a business day, across time zones. In logistics, if the system stops, drivers, warehouse and customers are affected at once. The software can run in the cloud or on the company's own server; backups are taken regularly and restoring is tested in advance.
The solution can be set up in the cloud, on the company's own server or as a mix. The choice is made together based on the company's needs, the drivers' mobile connection quality and data policy.
Availability and response times are stated in writing in the quote.
Backups are taken at set intervals and stored in a separate location. Updates are planned for hours when tour activity is low and announced in advance.
Uninterrupted operation cannot be guaranteed for any system.
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
We test every flow with realistic cases, train your team and go live only when it is right.
Many Canadian companies want data kept in the country. Server location and backup terms are chosen together at quote stage and stated in writing. Mobile coverage can be weak in mountain regions; offline options are assessed separately.
The frequency is set with the company; a daily backup is a common start.
Offline options are assessed with the company and presented in writing.
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