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Canadian specific

Patient data protection: access, retention and deletion designed in from the start, built for Canadian businesses

Personal data is handled with PIPEDA and province privacy laws in mind, so access, retention and deletion requests are defined early. Health data is particularly sensitive personal data under the PIPEDA. When building software we design data minimization, access limits, retention periods and deletion rules from the start.

  • English and community languages
  • Patient data and PIPEDA in mind
  • Roles and access log

First, which data is needed

Every field is questioned; unnecessary ones are not added. The patient form holds only information that serves its purpose.

Patients get a clear notice on how data is processed; we shape the text with your own legal adviser.

Technical measures

Connections are encrypted, users are limited by role and every access is logged. Backups and hosting location are set in writing.

We are software developers and do not give legal advice. For compliance assessment we work with your legal adviser.

Your benefits

Logging

Who looked at what, and when.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Canadian specifics

In Canada health data is particularly sensitive under the PIPEDA, and province rules and professional duties may apply. Scope is clarified with your legal adviser.

Frequently asked questions

Is the software PIPEDA-compliant?

The design follows PIPEDA principles; final compliance depends on your processes and legal assessment.

Where is data kept?

Hosting location is set with you in writing before development.

How is a deletion request handled?

A logged flow is set up for deletion and access requests.