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GP practice software: long-term follow-up, recall and repeat prescriptions

Teams in Edmonton, Ottawa, Waterloo, Halifax and Winnipeg get the same fixed-scope approach and one contact who replies within a business day, across time zones. A GP follows patients for years. The software keeps patient history, chronic follow-up, recall invitations and repeat-prescription requests in order.

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  • English and community languages
  • Patient data and PIPEDA in mind
  • Roles and access log

The same record for years

A GP’s patients come back often and the past must be easy to find. History, medication list and documents sit in one file.

Recall rules for routine check-ups are defined so patients are invited on time.

The daily load

Repeat requests and incoming result reports collect in an orderly queue and none is lost. Medical decisions always stay with the doctor.

Rules for linking family members’ records are set with you.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Canadian specifics

English and Turkish matter for the multilingual patient base GPs often see. Data protection and tariff structures are set in the scope in writing.

Frequently asked questions

How is chronic follow-up handled?

Through recall rules and reminders; you decide what is monitored.

Can family members be linked?

Rules are set with you in writing with the PIPEDA in mind.

How do results reach the record?

Through the document module, linked to the patient file.

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