Role
Limited view.
Australian specific
Protecting driver and customer data
Logistics software holds personal data such as addresses, location traces, delivery signatures and working hours. The system limits access by role, encrypts the connection and manages retention and deletion of records in a controlled way.
- English and community languages
- BPAY and AUD
- Roles and audit log
Access and encryption
A user sees only the data their role requires; a driver sees only their own tour and a customer only their own shipments. The connection is encrypted with HTTPS and passwords are not stored as plain text.
Security settings are defined together during setup.
Location, deletion and log
Location data is used only during work and for the required purpose; the company sets the retention period. After that it is deleted or anonymised, and accesses are kept in the access log.
This page is not legal advice; for obligations, consult a specialist.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Australian-specific points
Data protection rules in Australia vary by company. Server location and data processing terms are presented in writing at quote stage; a contract annex is prepared if needed and legal interpretation is left to counsel. Informing employees about driver location tracking is the company’s responsibility.
Frequently asked questions
Is data kept in Australia?
The server location is chosen together at project start and stated in writing in the quote.
Can location tracking be switched off?
Yes; location sharing is a separate setting and can be kept off by company decision.
Related topics
Roles and audit log
Roles and audit log: permissions for driver, dispatcher, warehouse, accounting and management; changes are logged. For Australian companies. Quote by e-mail.
Learn moreHosting and backup
Hosting and backup: cloud or your own server, regular backups and restore. Quote by e-mail.
Learn moreCustomer portal
Customer portal: order entry, shipment tracking, document download and e-mail notifications. For Australian logistics companies. Quote by e-mail.
Learn more