Skip to content
Hotel feature

Direct booking for Australian hotels: guests book straight with you

A booking engine on your own website brings reservations without platform commission, in your guests' language and with correct Australian prices. A hotel booking system from Globalsoft works as an online booking system for hotels right on your own website: guests book directly, and price, data and guest relationship stay with you.

  • English and the community languages your customers speak
  • AUD, GST and local levies
  • Data protection under revPrivacy Act

Why direct bookings matter for Australian hotels

Every booking through an online platform costs a commission. With direct bookings that money stays in your business, and you build the guest relationship yourself: you know the guest's e-mail address and wishes and can invite them back for the next stay.

Conditions in Australia are favourable. Since 1 December 2022, price parity clauses of booking platforms are banned by law (the so-called "Lex Booking"). On your own website you may therefore offer a better price or extras, such as breakfast, late check-out or a welcome drink.

What the Globalsoft booking engine does

We build the booking engine to fit your hotel and integrate it into your website. Guests choose dates, room category and extras, see the total price in AUD and receive an instant confirmation. Rooms, prices and availability are connected to your property management system (PMS), so double bookings do not happen.

Booking works as fast on a smartphone as on a computer. That matters, because many guests research on the move and drop out when a form is too long or confusing.

Your benefits

No platform commission

Every direct booking saves intermediary fees. The money stays in your business and pays for your own marketing.

Many community languages

Guests book in English or your own community language. Confirmations and reminders follow in the same language.

Correct Australian prices

Shown in AUD with GST and local levies, the way guests expect the final price, with no surprise at reception.

Extra sales

Breakfast, parking, wellness or transfers can be offered at booking and raise revenue per guest.

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss room categories, seasonal rates, extras and your current website.

  2. 2

    Build and connect

    We build the booking engine in your hotel's design and connect it to the PMS, e-mail and payment.

  3. 3

    Test and go live

    We test every booking path on computer and smartphone and only publish when everything is right.

Made for the Australian market

Price calculation takes into account AUD, the GST rate for accommodation and the local levies, which is regulated differently from municipality to municipality. On request we add common Australian payment methods such as PayID, BPAY and credit cards.

Frequently asked questions

How much does a booking engine for my hotel cost?

The price depends on the number of rooms, features and connections. After a short exchange by e-mail we prepare a no-obligation quote with a clear fixed price.

Can the booking engine be added to my existing website?

Yes. We integrate it into your current website or build a new one if the present solution is too old. The design matches your hotel.

Will there be double bookings if I also sell on Booking.com?

No, as long as the engine is connected to your PMS and a channel manager. Availability is then synchronised across all channels.

Are guests informed in their own language?

Yes. The booking page, confirmation and reminder e-mails appear in English and the community languages your customers speak.