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Australian specific

Roles, permissions and access log: who sees what, who changed what

Reception, nurses, doctors and managers should see the same patient in different detail. A role and permission structure defines that, and the access log provides traceability.

  • English and community languages
  • Patient data and Privacy Act in mind
  • Roles and access log

Everyone sees their own work

Reception does not need to see a diagnosis, and a doctor need not enter billing settings. You define the roles.

A new employee is simply assigned a role rather than having each right set separately.

Traceability

When a record is opened, changed or exported, user and time are recorded. In a doubtful case you can look back.

An extra verification step can be set up for manager login.

Your benefits

Roles

Four core roles, extendable.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Australian specifics

Healthcare carries professional confidentiality duties; the role structure is defined with you in writing to reflect them. For legal accuracy we recommend working with your own adviser.

Frequently asked questions

Can a custom role be added?

Yes, scope is agreed with you.

How long are logs kept?

We set the period with you in writing.

What happens when an employee leaves?

The account is closed; historic log entries stay.