Four languages
DE, FR, IT, EN on every surface.
Australian specific
Four-language clinic software: patients in their language, staff in theirs
In Australia patients and staff may speak different languages. Booking forms, e-mails, documents and panel screens are prepared in the languages your customers speak, and each user picks theirs.
- English and community languages
- Patient data and Privacy Act in mind
- Roles and access log
Do not let language lose the booking
A patient who sees a form and confirmation in their own language completes the booking. The language preference is stored in the record and used in all communication.
For medical terms we review the texts with you to keep translations accurate.
Multilingual for the team too
Reception may work in English and a doctor in Mandarin; each picks their interface language. The record structure stays the same whatever the patient’s language.
English as the fourth language serves international patients and staff.
Your benefits
Patient preference
Stored in the record, used in every message.
E-mail and documents
In the patient’s language.
Team language choice
Each user picks their own.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Australian specifics
Many community languages are a daily reality; most practices meet more than one. We confirm patient-facing texts with you.
Frequently asked questions
Who does the translation?
We prepare the texts and review medical terms with you.
How does the system know the patient’s language?
It is chosen at booking and written to the record.
Can another language be added?
Yes, scope and translation are agreed with you in writing.
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