Participant details
In one record.
Booking journey
Booking to delivery: for event and tourism businesses
After booking, participant details are collected, guide and equipment prepared, a reminder sent and the event delivered. Arrival is ticked on the phone.
- English and the community languages your customers speak
- AUD, GST and local levies
- Data protection under revPrivacy Act
From booking to the event
Missing details (size, level, contact) are requested from participants via a link; a reminder with meeting information goes out the day before. On the day the guide opens the list on the phone, ticks off arrivals and enters notes.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Australian specifics
Safety and responsibility during delivery belong to the business and guide; the software organises information and record flow.
Frequently asked questions
How are no-shows handled?
Marked as no-show; your refund or fee rule is applied automatically.
Related topics
Enquiry to booking
A guest enquires or chooses online, an offer and package are shown, a deposit is taken and the booking confirms.
Learn moreCancellation to refund
A cancellation is decided because of weather or low turnout, participants are informed and refund or new date is processed.
Learn moreGuides and staff
A weekly roster assigns guides and instructors to events; certificate expiry, availability and backup are visible.
Learn more