Recording on the phone
Save time.
Hotel feature
Service recording: for home care and care homes
Services performed are recorded on the phone during the visit; time and content become billing data automatically. The difference between planned and performed is visible.
- English and the community languages your customers speak
- AUD, GST and local levies
- Data protection under revPrivacy Act
Record once, use in many places
The carer starts and ends the visit and ticks the services done; the system records time and service code. The same record feeds both care documentation and billing, ending double entry.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Australian specifics
Service codes and tariffs are defined by the organisation according to insurer contracts and applicable rules.
Frequently asked questions
Can records be made without internet?
Options for places without connection are clarified in scope up front.
Related topics
Visit report
At the end of a visit the carer records what was done, measurements and observations on the phone.
Learn moreInsurer billing
A bill draft comes from recorded visits by tariff and duration; it is checked and sent to the payer.
Learn moreCare plan
Services, frequency and goals are planned per client; during a visit the carer follows the plan item by item.
Learn more