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Guest loyalty: turn first visits into regulars, built for UAE businesses

Personal data is handled under the federal PDPL, with free-zone rules such as DIFC and ADGM considered where they apply, so access and retention are defined early. A loyalty system records guest preferences and visits and brings people back with points and personal offers. Contact is by e-mail and with consent.

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  • English and community languages
  • AED, VAT and allergen information
  • Data protection under the PDPL

The returning guest

Winning a new guest costs more than bringing back an existing one. Knowing who ordered what and when makes personal suggestions possible.

Offer e-mails are sent in the guest’s language.

Consent and privacy

Guests give contact consent and can withdraw it any time. Data is processed under the UAE PDPL and used only for the stated purpose.

Your benefits

Points

Each visit moves toward a reward.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your menu, floor plan, stations and existing hardware, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your service and connect it to till, printers, e-mail and payment.

  3. 3

    Test and launch

    We test every flow with real service, train your team and go live only when it is right.

UAE specifics

Data handling follows PDPL principles; guest communication is by e-mail.

Frequently asked questions

Must guests sign up?

No, joining is optional.

How are deletion requests handled?

A guest record can be deleted on request.

Is it linked to the till?

Yes, points post at the moment of sale.

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