Flat
Tenant record.
Property type
Apartment building: rent, faults and communication together across the Emirates
Prices are quoted in AED with VAT shown clearly, and the scope is fixed before work starts, so the invoice holds no surprises. In a mid-sized building, rent, utility statements, faults and caretaker jobs often run through e-mail and spreadsheets. One system ties them to the flat and tenant record.
- English and community languages
- payment link and AED
- Roles and audit log
Every day
A tenant reports a fault with a photo through the portal, management assigns it to the caretaker or a tradesperson. The tenant is informed of the status by e-mail.
The portal is optional; e-mail also works.
Year end
Utility statements are prepared per flat and sent as PDF. Rent income and costs are reported per building.
The accounting export is set up separately.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
UAE-specific points
The Mehrfamilienhaus (MFH) is a common building type in the UAE. The system runs in DE, FR, IT or EN, amounts are in AED and data is hosted in the UAE.
Frequently asked questions
What building sizes does it suit?
From small and mid-sized buildings to large portfolios; scope is set in the quote.
Do tenants need a portal?
No; e-mail works too, the portal is optional.
Related topics
Rent and fee collection
Rent and fees invoice, payment matching and reminder together in the UAE: fixed AED quote with 5% VAT, English and Arabic.
Learn moreUtility cost statements
Utility cost statements: costs entered, allocated, PDF produced in the UAE: fixed AED quote with 5% VAT, English and Arabic.
Learn moreCaretaker and work orders
Caretaker and work orders: task list on the phone, report with a photo in the UAE: fixed AED quote with 5% VAT, English and Arabic.
Learn more