Document
Multilingual.
Work is planned in short stages with a demo at the end of each, so you can change course early. Afterwards, arguing "was it delivered" takes time. The system prepares the delivery note from shipment data, collects a signature and photo at delivery and links the document as PDF to the shipment; it is sent to the customer by e-mail on request.
The delivery note is prepared with the items in the shipment, the recipient address and the order number. A multilingual template is used; the customer receives the document in their own language.
The company approves the content of document templates.
At delivery the recipient signs on the phone and the driver takes a photo of the parcel; damage or shortage is noted. The record is stored with date, time and driver and can be searched from the shipment record.
For the legal evidential value of the records, legal advice is needed.
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
We test every flow with realistic cases, train your team and go live only when it is right.
In the UAE documents are often prepared in DE, FR or IT and cross-border shipments need extra information. Templates work in several languages; customs documents are prepared by a specialist or customs agent.
Yes; it is sent by e-mail as a PDF or shared on request.
The driver records "not delivered" with a reason and photo; a new delivery is planned.
The driver manages everything from the phone in the UAE: fixed AED quote with 5% VAT, English and Arabic.
Learn moreFrom shipment to invoice with the payment link in the UAE: fixed AED quote with 5% VAT, English and Arabic.
Learn moreDamage and complaints in one case file in the UAE: fixed AED quote with 5% VAT, English and Arabic.
Learn more