On-call schedule
Ready on site.
Booking journey
Emergency call-out for trades businesses, for teams in Dubai and Abu Dhabi
Invoices follow UAE practice: 5% VAT shown separately, TRN on every tax invoice, and payment by card, bank transfer or cash on delivery where it fits. When an emergency call comes, the on-call crew is found and address and fault record reach the phone. The invoice is prepared after the job.
- English and the community languages your customers speak
- AED, VAT and local levies
- Data protection under PDPL
Ready at night too
The on-call calendar shows who is responsible; a call record turns into a work order with one tap and the technician sees address, customer history and previous jobs on one screen. Overtime and emergency rates appear separately on the invoice.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
UAE specifics
On-call and overtime rules are defined by the business according to employment contracts and applicable regulation.
Frequently asked questions
Can calls be logged by phone too?
Yes; a quick entry form opens at the office or on the phone.
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